INTERPHEX: What path brought you to your area of
Dale Canning (Raland Compliance Partners): I've been in
technical training since 1985 in the U.S. Navy. As an entrepreneur and business owner, I had the opportunity to enter the pharmaceutical realm in 2007.
INTERPHEX: What is the biggest challenge you have faced in the industry?
Canning: The very pervasive attitude that training should be last-funded
and first-cut, and that it's a necessary evil that can be overlooked until the
INTERPHEX: What advice would you give to a professional starting out in the
Canning: Engage in as many technical disciplines as you can while maintaining top-notch skills in instructional design, multimedia, and communications.
INTERPHEX: What are you most passionate about professionally? What most
excites you about your work and the contribution(s) you make?
Canning: Seeing that the training programs my team has created make a
measurable difference in enhancing a client's operation.
INTERPHEX: What is your biggest success thus far in your career? What has
contributed to this success?
Canning: Ascending to CEO of my company.
INTERPHEX: How do you feel the industry changed or evolved in recent
Canning: Like any of the industries in which we work, that there has been a
greater acceptance of e-Learning is very encouraging.
INTERPHEX: Has there been any significant advancement within your area of
Canning: Sure. It's always evolving and the advancements are mainly oriented to getting the right information to the learner at exactly the right time
through the use of mobile computing.
INTERPHEX: Where do you see the industry going in the next 10 years? Your
area of expertise?
Canning: I see opportunities for ubiquitous information coming to the
worker through various channels, and regulatory compliance becoming
easier to achieve and sustain because of it.
INTERPHEX: What would you consider to be a major achievement for the
industry in the near future?
Canning: Continued modernization that will engender more use of
multimedia in information sharing. n
tell us how your
Architects): I started
in the lab as a bench
are you known for professionally? What
is your area of expertise?
Maines: Strong background in compliance remediation and inspection prep
INTERPHEX: What path brought you to
your area of expertise?
Maines: Several career transitions:
from the lab, to technical operations,
to quality and regulatory compliance.
INTERPHEX: What advice would you
give to a professional starting out in
Maines: Be open and willing to try new
things and just ask to do so.
INTERPHEX: What are you most pas-
sionate about professionally? What
most excites you about your work and
the contribution(s) you make?
Maines: The ability to transfer knowledge and help provide a context and
path forward in complex situations.
INTERPHEX: What is your biggest
success thus far in your career?
Maines: Gaining such a broad base of
technical, managerial, and leadership
skills in support of our industries.
INTERPHEX: How do you feel the indus-
try changed or evolved in recent years?
Maines: The amount of increasing oversight by FDA in all regulated spaces. n
Speaker: Dale Canning
Company: Compliance Architects
Years of Experience: 25+