The Axomix portfolio of undervacuum homogenizer mixers are geared to
a variety of industries in which cream
products are produced, including food,
health and beauty, personal care, and
known as turbo-emulsifers, the machines
feature a special triple coaxial agitation
system for the reliable production of
creams, milk, gels, balms, lotions, ointments, and toothpastes.
The five machines in the Axomix line of emulsifiers
span production capacity from R&D through high volume
manufacturing; the group’s largest machine can blend up
to 6,000 liters of product. Each can be constructed with a
bottom-driven turbine, top-driven turbine or both, with the
combined action of counter-rotating blades and fast-ho-mogenizing turbines resulting in excellent final emulsions.
The Axomix line’s undervacuum system allows raw materials to be incorporated into the final product without air,
and all parts that come in product contact are comprised
of AISI 316L stainless steel. Product heating and cooling
phases are controlled by user-friendly software, and Allen
Bradley components are available.
A sixth emulsifier, called the MiniMix, is a table-top unit
intended for ultra-customized, small batch needs. Finally, MG
America also will offer a pair of supplementary Axomatic melting machines. Outfitted with either a mixing anchor or propeller, the melters are heated by diathermic oil, water, or steam.
Q:Are all of the MG America systems produced in Bologna, Italy, and shipped to North America, or
are there some manufacturing sites here as well?
Trippodo: All MG America equipment is manufactured in
Europe (several sites in Italy and one site in Germany).
Q:Please tell us about your facility in Fairfield, NJ. What are some of the prime services offered
from that headquarters base?
Trippodo: Most of MG America’s sales team is based in
Fairfield, as well as most of the after-sales and service teams.
Spare parts also are stored at the Fairfield headquarters.
Q:When it comes to field support, does MG Ameri- ca offer a program of ‘predictive maintenance’ to
alert clients of equipment service needs so that minor
service adjustments don’t develop into bigger issues?
Trippodo: Yes. MG America offers predictive maintenance
service in which after-sales technicians work closely with customers to determine if service, updated software, or spare
parts are needed to ensure proper machine functionality.
Q:How closely does the company work with clients when new machinery is purchased? For example,
are meetings held first to determine precise needs,
with an eye toward possible future upgrades as the
Trippodo: MG America’s sales team offers years of experience in the pharmaceutical market, and is trained to
understand and elaborate customers’ requests. With the
support of product managers based at each factory, all
projects are thoroughly evaluated and analyzed, before
the solution is discussed in person with the customer. The
process continues until the line equipment is completely
installed, integrated, and fully operational at a customer’s
site—a process that typically includes several in-person
meetings to review project specifications, discuss options,
and adapt the solution to any change-in-scope determined along the way.
Generally, MG America’s equipment is designed to work
with various formats and at different speeds, and are
therefore inherently designed with future upgrades
Q:Does MG America offer training services for new equipment? Are those held in Fairfield?
Are on-site training programs also offered?
Trippodo: Absolutely. MG America offers at-factory, in-house, and on-site structured training programs, supported by dedicated documentation and interactive material
Q:Today software is available that quickly collects, assembles, and analyzes data from across an entire
company spectrum for better and faster analysis. Do MG
systems now communicate directly with such software
programs or is that an area of possible interest over the
next few years?
Trippodo: MG America has been using this kind of software for quite some time now, and recently upgraded to a
new CRM platform that allows full analysis of each company’s areas (sales, after-sales, service, etc.).