Impact Analytical expands to meet the growing demands for its
analytical testing services
■ By Mike Auerbach, Editor In Chief
Growth and expansion. In any industry these two attributes are some- thing that companies aspire to and are clear evi- dence of a healthy company. And indeed, these two
fundamental tenants of business are what successful companies use as the basic building blocks for future success.
For the pharmaceutical industry – the recent past has
been anything but a time of growth and expansion – mergers, acquisitions, and downsizing have all taken their toll on
the industry. For companies to grow and prosper they have
to look toward the future while also keeping a watchful eye
on their current business to provide the quality of services
their customers demand.
In the analytical services portion of the pharmaceutical
industry, Impact Analytical, based in Midland, Michigan has
shown a commitment to quality and to its customers that has
offered it the opportunity to grow and to serve many industries.
Impact Analytical is a division of Michigan Molecular
Impact Analytical's new instrument lab features equipment that allows analysts to spend less
time operating instruments and more time analyzing data.
Institute (MMI) which was started in 1963 as a provider of
contract R&D services to the polymer industry. According
to Eric Hill, Impact Analytical’s Business Manager, the idea
back then was to create a research center in the Midwest to
compete with the big research companies on both coasts.
“The idea,” he says, “was to create a critical mass of poly-
mer technology and research in the Midwest.”
Over the years as the institute developed and grew, a lot
of analytical capability was developed. In 1996 the CEO at the
time decided to take the MMI analytical services group and
turn it into a revenue-generating unit that could stand on its
own. That service started doing external testing and Impact
Analytical was created.
“The first customers were plastic manufacturers doing
SCOPE OF SERVICES AND OPERATIONAL
plastic testing and then chemical testing grew out of that,”
says Hill. “I came on in 1999 worked in the lab – then in
2004 – started doing marketing and sales. In 2004 a new
president was hired and the plan was to really grow the
company into a true for profit external testing company.”
Hill continues, “We then expanded our testing capabilities
to include other industries such as medical device, specialty
chemicals, consumer products and pharmaceutical – today
pharmaceutical is about 35 to 40 percent of our business.”
All of Impact’s labs are cGMP registered and all equip-
ment is cGMP qualified. “We are now focusing on pharma-
ceuticals but will continue to be diversified across multiple
industries,” says Hill. “Our primary focus in the near future
is medical devices, pharmaceutical and consumer products
– not necessarily in that order, but those are the industries
we are focusing on. Plastic and chemicals will alway be a
big part of our business considering where we are located.”
For an analytical services company like Impact Analytical
the importance of providing the right services with the
most advanced technology is key to their success. In addition to the technology, the importance of having the best
operational and quality control systems in place goes hand
in hand to provide the best service to their customers.
Regarding the impact of technology on their service offerings, Hill points to the issues of throughput and detection.
“Throughput is very important – there are now larger and faster