■ 10 MARCH 2014 | PHARMACEUTICAL PROCESSING
allow for remote monitoring of their tests in the nearby lab areas, plus
the lounges allow them to keep in contact with their home offices.
“You can imagine they are being plucked out of their own work
environment and they still have things to take care of at their home
office – so if they are on a conference call or doing computer work
– this room allows them to still be in touch with the lab,” says
Pedro Diaz, BioReliance’s Lab Manager, describes the technology
offered on each lounge. “In each lounge there are smart – touch
screen panels – so clients can view what’s happening in the labs as
their tests are being performed.”
He continues, ” There are three parts of this technology – camera
mode, presentation mode and smart technology which actually al-
lows them to see into the lab. Camera mode allows clients to see
into the space, they can zoom in to see particular dials or gauges in
real time. This gives them the flexibility to leave the lab and still in-
teract with people in the lab.”
“In presentation view – clients can view computer screens from
the lab in the lounge. We have two systems set up – for example, if
four tests are running they can view all four processes at the same
time in the lounge. Users can zoom in on the results as well. This is
a real-time view of the lab technician’s view.”
The team at BioReliance reports that this set-up has been positively
received by their clients. Clients are happy to find a space that is en-
tirely dedicated to them – and – in regards to security and protection of
intellectual property – all test results can’t be seen by the BioReliance
team and just as importantly, any other users of the clearance facility.
Since testing requirements vary from client to client, the lab areas
had to be as flexible as possible and were built around a modular
footprint to give 100% functionality of the space.
Shepherd explains, “Being able to tailor the lab to the client de-
pending on the equipment they need and the number of people they
have is an important advantage of this facility. This space has been
designed to allow us to do that.”
“We are very conscious of giving a total solution to the client and
enhancing the client experience especially in this service offering
area. That’s what it’s all about. It’s all about the client experience.”
Diaz adds, ”Since it’s not their facility we want the client to have
as much input as possible to make the space feel like their space.
The number of people and equipment can be tailored before they
In order to make each lab as functional and flexible as possible –
each lab features electrical panels in the ceiling so equipment can be
set up in the center of the room affording 360 degrees access to all
All data is captured and stored in the lab and can be backed up
for safe storage. Computers and all other equipment are backed-up
by UPS systems or generators.
Diaz explains how everything in the lab is monitored. “Equipment
is also monitored – if there is an occurrence or event – we can see
what happened, incubators, freezers, etc. are all monitored for their
Returning to the modularity of the labs, Diaz emphasizes the flexi-
bility of the labs. “Everything can be moved out and brought back in
– the labs are completely modular and customizable.”
Equipment is easily moved in on carts – if a client brings their
own equipment – it can be brought on site – and used.
“We want clients to see this as a modular approach,” says Diaz.
“To set up their lab as if it were their own lab. When they walk in
the door – they will already know where to put the equipment.”
The completion of the Rockville, MD facility finishes BioReliance's
upgrades to its global offerings, having also renovated and expanded
their Stirling, Scotland facilities in 2011.
"It's all about simplifying the viral clearance process," says
Archie Cullen, president of BioReliance. "Any time a client comes
to us, they are assured that their study is expertly designed and
performed by personnel that have participated in thousands of successful studies." ■
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