legal fees that can be a few orders of magnitude greater.
EQMS also integrates with other business critical sys-
tems to trigger quality alerts with the supply chain,
improving communication and aiding in both the inter-
nal and external quality risk management process. This
means a recall can be stopped before it makes disas-
Many companies have been using EQMS to monitor
compliance and regulation for years. However, antiquated
manual, paper-based processes are still being utilized in an
automated era. Updates are being sent via phone or email,
instead of real-time, electronic updates, and are preventing
companies from making timely (i.e. 20 months), qualified
Worse yet, if an issue is detected once the product is in
the market, there is a lack of traceability that inhibits an
effective and timely resolution. With automated systems, if
there is a contamination issue with a product, the quality
system will record the issue in the database and alert key
personnel about the problem.
An EQMS also offers a historic look at previous problems. As previous issues are logged in the central EQMS
repository, managers can see what actions were taken and
find the most effective way to resolve a current problem, or
head off a future one. With this data, not only can trends
be identified, but predictive analytics can be employed to
look ahead before critical issues occur.
Now, manufacturers and suppliers can be more proactive
and reflective on what they’ve done in the past to eradi-
cate issues and apply preventive measures to reduce or
eliminate recurrence. With all this in mind, here are the
four best tips for vendor risk management that may help
prevent a recall:
• Evaluate and audit your vendor network, regularly at
first and with risk-based frequency thereafter. After
evaluation, many companies come to discover that
roughly 20 percent of their vendors are no longer sup-
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